FOR USA | RETURN & EXCHANGE POLICY
The return or exchange of an item will only qualify if it meets all Terms & Conditions.
• You can return an item for store credit or you can exchange it for a different size or color within 14 days from when it is received by you. However all exchanges are based on stock availability and under such circumstances your store credit will be valid up to 1 month from the date of when the return is received by us. Additionally please note items on Sale are not returnable unless received damaged.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be packaged properly for return.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@discount-decor.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@discount-decor.com and send your item to: Beautiful Windows Inc, 10220 state road 84, unit 16, Davie FL 33324, United States.
• If you wish to exchange your item for an alternative product, we suggest that you return it for a credit and purchase the new item separately.
• Please note we do not refund money on any merchandise sold.
• Store credit or exchange can be processed only if we receive the merchandise in its original packaging.
• To return an item, the customer can write to us at contact@ebuysusa.com requesting a return. However please note reverse pick ups are subject to serviceable pincodes only.
• The goods are your responsibility until they reach us. We are not liable for any damages caused to the product during transit.
• We recommend you obtain proof of postage.
• All goods will be inspected on return for damage, spoiling, stains and odors.
• All conditions applicable to return of goods shall also apply to exchange of goods.
• ebuysusa.com is not responsible for return shipping fees or lost returns. A minimum shipping charge will be deducted from customers store credit upon receipt.
• We are not responsible for unidentified returns or items that are returned to us by mistake.
• Please note, items marked with an, ‘**’ on the site cannot be returned or exchanged. Additionally please note we do not accept returns on Jewelry. The same will be explicit on the product page under ‘Description’.
• Where possible, we will offer to repair faulty items.
• Once your order is confirmed, we will not be able to make any changes to that order.
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.
Our Return and Exchange Policy applies only if merchandise is received under the following conditions:
a. Merchandise must be unused, unaltered, unwashed and undamaged.
b. Merchandise must have all tags still attached. Please inform our customer care department in case an item was delivered without tags.
c. Returns that are damaged or soiled will not be accepted and will be sent back to the customer.
d. Where belts, designer packaging such as authenticity cards, dust bags, and leather tags are provided, these should be included with your return.
e. All shoes should be tried on a carpeted surface before wear. Footwear must include the original shoebox in its original condition, without postal labels.
f. Swimwear must be tried on over underwear, without removing the protective adhesive strip. Returns will not be accepted if this strip has been removed or if items are soiled,and will be sent back to the customer.
All ebuysusa.com merchandise is unconditionally guaranteed. We try hard to keep our customers very happy so if you are not satisfied with your purchase or service please write to us on contact@ebuysusa.com
Shipping
To return your product, you should mail your product to: Beautiful Windows Inc, 10220 state road 84, unit 16, Davie FL 33324, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
FOR INTERNATIONAL CUSTOMERS | RETURN EXCHANGE POLICY
We do not offer refunds or exchanges on any ebuysusa.com purchase. We are sincerely sorry for any inconvenience this may cause you.
